Our Story & Mission
OPL Helpline was founded with a singular vision: to create a treatment center in Lorain, Ohio, where every person battling addiction is treated with dignity, compassion, and clinical excellence.
We recognized that recovery is not one-size-fits-all. Many treatment facilities focus on protocols rather than people. OPL Helpline was built to be different — a place where personalized attention is not a luxury, but the standard of care. Our facility on Oberlin Avenue provides a calming, residential-style environment that promotes healing from the inside out.
Over the years, our treatment center has helped hundreds of individuals and families navigate the complex path from addiction to lasting recovery. We continue to grow, innovate, and refine our programs based on the latest research in addiction medicine and behavioral health.
Our Mission
"To provide compassionate, evidence-based addiction treatment in a nurturing environment, empowering individuals and families to achieve sustainable recovery and reclaim their lives."
Our Core Values
Compassion First
Every interaction at our facility is guided by empathy and genuine care for each person's well-being.
Clinical Excellence
Our on-site team stays current with the latest evidence-based practices in addiction medicine.
Whole-Person Healing
We treat the mind, body, and spirit — not just the symptoms of substance use disorder.
Community & Connection
Recovery thrives in community. We cultivate meaningful bonds between patients, families, and staff.
24/7
On-Site Care
6+
Programs Offered
100%
Individualized Plans
9
Insurance Accepted
Our Treatment Approach
OPL Helpline's treatment approach is rooted in evidence-based medicine, personalized care, and holistic wellness. Our clinical team at our Lorain facility designs individualized treatment plans that address the physical, psychological, and emotional dimensions of addiction.
Treatment Philosophy
Addiction is a complex medical condition influenced by genetics, environment, trauma, and mental health. At OPL Helpline, we reject the idea that willpower alone can overcome substance use disorders. Instead, we employ proven therapeutic methods that rewire thought patterns, heal trauma, and build sustainable coping skills.
Our integrated model treats the whole person — from medically managed detox through aftercare support — ensuring continuity of care at every stage of recovery.
Evidence-Based Treatment Modalities
Cognitive Behavioral Therapy (CBT)
Dialectical Behavior Therapy (DBT)
Group Therapy
Individual Counseling
Family Therapy
12-Step Facilitation
Holistic Therapies
Medication-Assisted Treatment
Continuum of Care
Our treatment center provides a seamless progression from initial contact through long-term recovery support:
1
Assessment
Comprehensive clinical evaluation to determine the right level of care for your needs.
2
Medical Detox
Safe, medically supervised withdrawal management with 24/7 nursing care.
3
Residential / IOP
Immersive inpatient or flexible outpatient therapy tailored to your situation.
4
Aftercare
Alumni support, relapse prevention planning, and ongoing counseling resources.
Our Clinical & Leadership Team
OPL Helpline's on-site team comprises board-certified physicians, licensed therapists, registered nurses, and certified addiction counselors — all committed to your recovery at our Lorain treatment center.
Leadership Team
ED
Executive Director
Executive Director
Healthcare Administration
Oversees daily operations and strategic direction of OPL Helpline, ensuring every patient receives the highest standard of compassionate care at our facility.
MD
Medical Director
Medical Director
MD — Addiction Medicine
Board-certified physician specializing in addiction medicine who leads our detox and medication-assisted treatment protocols at the Lorain campus.
CD
Clinical Director
Clinical Director
LCSW, LCDC
Licensed clinical social worker and certified drug counselor who designs and supervises all therapeutic programming at OPL Helpline.
Clinical & Medical Staff
Our center employs a diverse, multidisciplinary team whose credentials include:
- Board-Certified Physicians
- Licensed Clinical Social Workers (LCSW)
- Licensed Professional Counselors (LPC)
- Certified Addiction Counselors (CAC)
- Registered Nurses (RN)
- Psychiatrists specializing in dual diagnosis
- Holistic wellness practitioners
All OPL Helpline staff members undergo rigorous background checks, maintain active licensure, and participate in ongoing continuing education to provide the safest, most effective care at our treatment center.
Amenities & Facilities
OPL Helpline's Lorain campus features comfortable, home-like accommodations and modern therapeutic spaces designed to promote healing and renewal during your recovery journey.
Accommodations & Living Environment
Private Rooms
Comfortable, furnished private bedrooms offering a restful retreat after therapy sessions.
Gourmet Meals
Nutritious, chef-prepared meals that support physical recovery and overall wellness.
Fitness Center
Modern exercise equipment for physical health and stress relief during treatment.
Yoga Studio
Dedicated space for yoga classes, breathing exercises, and mindful movement.
Meditation Garden
Peaceful outdoor space for reflection, journaling, and guided meditation.
Recreation Room
Social lounge with games, entertainment, and comfortable seating for downtime.
Art Therapy Room
Creative space for expressive art therapy, music, and other creative healing modalities.
Family Visiting Area
Warm, welcoming space where families can reconnect during scheduled visiting hours.
Recovery Stories
Every recovery journey is unique. These stories from OPL Helpline alumni reflect the hope, courage, and transformation that our Lorain treatment center helps make possible.
When I arrived at OPL Helpline, I was broken and terrified. The residential program gave me structure, and the counselors treated me like family. The yoga studio became my sanctuary, and the meditation garden helped me find peace I never knew existed. Six months later, I have my life back — my children, my job, my self-respect. This facility in Lorain saved my life.
— Sarah M.
Residential Treatment Program
The medical detox team at OPL Helpline made what I thought would be unbearable feel manageable. The nurses checked on me every hour, and the doctor adjusted my medication until I was comfortable. I transitioned right into residential treatment feeling safe and hopeful. The food was incredible, and the staff genuinely cared about every patient.
— James T.
Detox & Residential Program
The IOP program at OPL Helpline let me keep working while getting real, meaningful treatment. Group therapy sessions were powerful — hearing others' stories made me feel less alone. My therapist helped me understand the connection between my anxiety and my drinking. I drive to the Lorain facility three times a week and it has changed my life.
— Rebecca L.
Intensive Outpatient Program
I came to OPL Helpline struggling with both depression and opioid addiction. The dual diagnosis program was exactly what I needed — for the first time, both conditions were treated together instead of separately. The psychiatrist and my therapist worked as a team, and I finally understood why previous attempts at sobriety had failed. I am eighteen months clean and mentally healthier than I have ever been.
— Marcus W.
Dual Diagnosis Program
As a mother, watching my son struggle with addiction was the hardest thing I have ever faced. OPL Helpline's family therapy program helped us heal together. The counselors taught us how to communicate without blame and how to support without enabling. My son completed the residential program, and our relationship is stronger than it has been in years.
— Linda K.
Family Perspective — Residential Program
Start Your Own Recovery Story
Your path to healing begins with one call. Our admissions team is ready to guide you through the first step.
Call (216) 340-8448
